Pre-match personalization
Before kick-off, Optimove triggers Machina-generated previews and stats for each player's favorite teams and leagues, delivered by email or push with relevant markets.
In-play moments
When a match turns (a goal, a red card, a comeback), Machina detects the moment and Optimove sends a real-time personalized message that brings players back to the action.
Dormant player reactivation
Win-back journeys use AI-written content about upcoming matches of each player’s preferred teams, giving relevant reasons to return instead of generic bonus offers.
Conversational onboarding
New players chat with an AI sports assistant on site or WhatsApp; their questions and interests flow into Optimove to refine segments and next-best actions.