Cart Recovery
When a shopper leaves items behind, live behavioral signals in Google BigQuery trigger a personalized reminder in the moment. Optimove's next-best-action logic decides whether to send it, what to include, and on which channel, so you recover revenue without over-messaging.
Loyalty Program Personalization
Combine transaction and loyalty program data to tailor rewards, tier-progress nudges, and offers to each member's behavior. Predictive modeling shows who is close to the next tier or losing interest, so you can act early and grow customer lifetime value.
Cross-Sell Campaigns
Use purchase history and live browsing behavior to identify the products each customer is most likely to want next. Optimove selects the right offer, channel, and timing, lifting basket size and relevance without blanket promotions.
Churn Prevention
Predictive models flag customers whose activity is starting to decline, before they lapse. Launch tailored win-back journeys across channels, with frequency controls that keep communication helpful and protect the relationship.
