# OneXtel
> OneXtel offers CPaaS, SMS, voice and email solutions to help businesses connect with customers, automate communication and improve engagement.

Canonical page: https://partners.optimove.com/integrations/onextel
Marketplace: Optimove Partner Ecosystem
Last updated: 2026-07-16
Logo: https://assets.partnerfleet.app/aw0jhq6qch7yihq72rmhjlfl976z

## At a glance
- Partner Type: [Technology Partners](https://partners.optimove.com/t/partner-type/technology-partners)
- Partner Category: Cloud Communications / cPaaS
- Region: Global, Europe, Middle East, Latin America, Asia-Pacific
- Website: [onextel.com](https://onextel.com/)

## Call to actions
- **Request Integration** — submit the contact form on https://partners.optimove.com/integrations/onextel

## Overview
OneXtel is a leading provider of communication solutions, we help businesses communicate more effectively with their customers by offering a comprehensive suite of secure, scalable, and reliable communication tools. Our solutions bridge the gap between traditional and modern communication, empowering companies to engage with customers across multiple channels seamlessly.

## Features
- **Omnichannel Capabilities** — Deliver personalized customer communications across SMS, WhatsApp, RCS, Voice, Email, and other digital channels through a single, unified platform. Power acquisition, engagement, retention, and transactional messaging at scale.
- **Scalable Communication Infrastructure** — Built to handle billions of interactions with high throughput, low latency, and carrier-grade reliability. Ensure high deliverability with intelligent routing, failover mechanisms, and robust APIs for seamless integration. 
- **Native CRM & Marketing Automation Integrations** — Connect effortlessly with leading CRM, CDP, and marketing automation platforms to automate customer journeys, synchronize templates, and trigger real-time communications using customer data. 
- **AI-Powered Journey Automation** — Leverage intelligent workflows, event-based triggers, and personalization to orchestrate contextual customer journeys across multiple communication channels. 
- **Security, Compliance & Governance** — Enterprise-grade security with encrypted data transmission, role-based access controls, audit logs, DLT compliance, GDPR readiness, and fraud prevention to ensure secure and compliant customer engagement.
- **Global Reach with Local Expertise** — Support businesses across India, the Middle East, Southeast Asia, and global markets through direct operator connectivity, local regulatory expertise, and scalable messaging infrastructure. 

## Recommended Use Cases
Real-Time Campaign Delivery  Enterprises trigger time-sensitive promotions, alerts, and transactional messages the moment a customer action occurs, ensuring campaigns land when relevance and response rates peak.Unified Omnichannel Messaging (SMS, WhatsApp, RCS)  Brands orchestrate SMS, WhatsApp, and RCS from a single platform, delivering consistent, rich-media conversations that meet customers on their preferred channel without added integration overhead.High-Volume Enterprise Messaging Large enterprises send billions of messages during peak demand, relying on carrier-grade throughput and intelligent routing to guarantee delivery speed and reliability at scale.Low-Code API & Native CRM Integrations  Technical and marketing teams connect OneXtel to their CRM or marketing stack through low-code APIs, automating customer journeys and triggering messages directly from existing workflows.Global Carrier Connectivity  Businesses expanding into India, the Middle East, and Southeast Asia reach customers through direct operator connections and local regulatory expertise, ensuring consistent delivery across borders.Enterprise Security & ComplianceRegulated industries safeguard customer data with encrypted transmission, role-based access, and DLT- and GDPR-compliant messaging, meeting audit requirements while maintaining trust at every touchpoint.

## About Us
OneXtel is a CPaaS/CCaaS communications platform provider, founded in 2014 with a vision to revolutionize business communication. Since onboarding our first enterprise SMS client in 2015, we have grown into a global omnichannel provider spanning SMS, Voice, RCS, and WhatsApp, serving 1,100+ enterprise clients from offices across India, Singapore, Dubai, Lisbon, and Brazil.